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Frequently Asked Questions



  • 1. How to Register?

    For Crime Prevention, CPTED, Elder and SRO Trainings: Complete the FCPTI Registration Form and submit it online. Seating is reserved on a first-paid, first-served basis and agencies will be invoiced at the time of confirmation. Priority is given to applicants who are law enforcement officers and/or those who are employed in professions or occupations that serve to protect our citizens. If a course is full at the time of registration, FCPTI will maintain a waiting list should cancellations arise.

    For Victim Services Training or First Response to Violent Crime:Complete the FCPTI/Victim Services Registration Form and submit it prior to the start date of the course. Seating is reserved based on the Victims of Crime Act (VOCA) priority; on a first-come, first served basis. If a course is full at the time of registration, FCPTI will maintain a waiting list should cancellations arise, see FAQ 17. No on-site registrations will be accepted and no substitutions will be accepted if course registration is closed.


  • 2. Confirmation of Enrollment?

    FCPTI will send confirmation letters to participants upon receipt of the registration. If a confirmation letter has not been received before the start date, please contact FCPTI at (850) 414-3360 to confirm status. Participants should review the confirmation letter for any changes to lodging, training site locations, or spelling of name as it should appear on the certificate.


  • 3. Payments?

    FCPTI must receive payment two weeks prior to the start date of the course, unless prior arrangements have been made. Tuition payments can be made by check, money order, journal transfer, or purchase order. NO CASH or CREDIT CARDS will be accepted.

    Please mail payment to:

    Florida Crime Prevention Training Institute Bureau of Criminal Justice Programs Office of the Attorney General PL-01, The Capitol Tallahassee, FL 32399-1050 Tel: (850) 414-3360 Fax: (850) 413-0633


  • 4. Cancellations?

    To cancel a registration, notify FCPTI at least two weeks prior to the start date of the course. This may be done by emailing us at: FCPTI@myfloridalegal.com. Due to high demand of the training courses, please notify FCPTI as soon as possible to cancel a registration. This will allow those on the waiting list the opportunity to register for the course.


  • 5. No Show Penalties?

    Due to course registrants not showing for a course, FCPTI has instituted a no show penalty. Agency/Programs will be held accountable should staff register for a course and not attend. By submitting a registration form, the agency listed on the registration form is the responsible party to ensure the employee attends the training or a substitute is arranged. If the registrant does not attend the training and has not cancelled in a timely manner (at least two weeks prior to the start date of the training), the following fees will be assessed:

  • 32 - 40 hour class - $40.00
  • 16 - 24 hour class - $30.00
  • 8 hour class - $20.00
  • 4 hour class - $10.00

    In the event the agency feels good cause exists why the registrant could not attend the training, the agency must provide the reason in writing to FCPTI. There will be no exceptions. If it is determined by FCPTI that good cause exists, then the no show fee will be waived. Should a registrant not provide an agency name on the registration form, then the individual registrant will be held responsible for payment of the no show penalty. If this office is unable to collect the no show fee, the agency (or an individual as defined above) will be prohibited from sending staff to future training until the fee has been paid. The agency or individual registrant has 30 days from the end date of the class to submit justification or payment to this office.

    If within 30 days of receiving a "No Show" notification and the individual is registered for another class, he/she may attend the class, but will not receive a certificate for the current class until the requirement of the "No Show" policy has been satisfied.


  • 6. Refunds?

    Full refunds are made for written cancellations received by FCPTI fourteen (14) calendar days prior to the beginning date of the course. Cancellations received after the deadline will not be refunded. If tuition was paid by agency check, the Federal identification Number (FEID#) of the agency must be included in all written requests for refunds. Refund requests should be mailed to FCPTI, Bureau of Criminal Justice Programs, Office of the Attorney General, PL-01, The Capitol, Tallahassee, Florida 32399-1050 or emailed to FCPTI@myfloridalegal.com.


  • 7. Attendance Requirements?

    All courses begin at 8:00 a.m. each day, unless otherwise stated in the course description. Each student must complete the maximum hours of instruction with perfect attendance and, when applicable, must pass the course examination with a grade of 80 percent or higher.


  • 8. Class Size?

    Class size is determined by FCPTI and is limited to a maximum of 50 participants per course, except as otherwise noted in the course description.


  • 9. Dress Code?

    Participants must wear business casual attire* or uniforms for all courses. Attendees are expected to dress appropriately in business casual attire at all times during the FCPTI training. Clothing and footwear must be neat, clean and without tears or holes.

    *Examples of appropriate business casual attire include polo shirts, blouses or sweaters and pressed khaki pants, corduroy pants, business slacks, and skirts or dresses with a hemline longer than three inches above the knees. Yoga pants, shorts, t-shirts, shirts without collars and footwear such as flip-flops, sneakers, and sandals are not appropriate for business casual attire.


  • 10. Special Accommodations?

    If special accommodations are necessary due to a disability, contact FCPTI at least ten working days in advance of the training date to make necessary arrangements.


  • 11. Lodging?

    Each student is responsible for making reservations and paying for his or her room and board directly to the hotel site selected for the course. *Please note course descriptions for hotel reservation information.

    Special room rates are not guaranteed beyond the hotel reservation deadlines. In order to receive the listed room rates, the student must identify his or her affiliation with the Attorney General's Office at the time the reservation is requested. Individuals claiming exemption from tax must pay by presenting the exempt organization's check and must supply a copy of the organization's Florida Certificate of Tax Exemption. If no hotel information is provided, it is the responsibility of the student to obtain lodging accommodations.


  • 12. Refreshments?

    In accordance with Florida Administrative Code, 691-40.103, FCPTI is prohibited from spending state funds for refreshments, i.e., coffee, doughnuts.


  • 13. On-Site Training?

    FCPTI training programs can be presented on site to an agency or group of agencies. When this option is chosen, the training can be customized to meet local needs. In addition, FCPTI can develop specialized training programs to meet the individual needs of an agency or jurisdiction. Contact FCPTI at (850) 414-3360 if you would like additional information about on-site or specialized training programs.


  • 14. Special Certificates & Designations?

    Special certificates and designations earned through the Florida Crime Prevention Training Institute (FCPTI) should not be construed as a "Certification" from the Attorney General's Office.


  • 15. Associations or Endorsements?

    The Graduate of FCPTI agrees to permanently refrain from using or mentioning his/her association with the Attorney General’s Office in advertisements, letterheads, business cards, etc. The Graduate may not give the impression in any event or manner, that the Attorney General’s Office recommends or endorses the Graduate.


  • 16. SSN Usage?

    The Division of Victim Services and Criminal Justice Programs collects and uses Social Security numbers for the purpose of performing imperative duties and responsibilities which may include the following: searching criminal history records, identity management, billing and payments, benefit processing, and reporting to authorized state and federal government agencies. While optional, failure to provide this information results in delays in the processing of applications and benefits. Social Security numbers are required to report training credits for certain classes to the appropriate State agency. Providers of Social Security numbers are informed of how Social Security numbers are used and protected on the Victim Compensation Claim Form, on the Florida Crime Prevention Training Institute website, in class training materials, or via electronic communication. Federal and State laws require the Division to protect Social Security numbers from disclosure to unauthorized parties.


  • 17. Class Full?

    Registration cancellations may occur prior to the date of the scheduled course. FCPTI maintains a waitlist for each full course. In order for a participant to be added to the course waitlist, a completed registration form must be emailed to fcpti@myfloridalegal.com. If the participant is removed from the waitlist and officially registered for the course, a confirmation letter and invoice will be sent to the email address listed on the registration forms.